Who We Are & Scope
ShyphanAi (“ShyphanAi,” “we,” “us,” “our”) operates shyphan.com and related pages, demos, and booking forms. This Policy covers personal information collected via our website, demo environments, support channels, and scheduling tools. It does not cover third-party sites we do not control.
Information We Collect
- You provide: contact details (name, email, phone, company), inquiry/support content, optional business info for scoping.
- Automatically: IP address, device/browser, pages viewed, timestamps, usage diagnostics, cookies/local storage.
- From partners: limited scheduling/analytics/hosting data needed to run our services.
How We Use Information
- Provide and improve our products, demos, and site.
- Respond to inquiries, deliver support, send service messages.
- Personalize content and measure performance.
- Prevent fraud/misuse and address security issues.
- Comply with legal obligations.
- Send updates/marketing (opt-out anytime).
Legal Bases
Consent, Contract, Legitimate Interests, and Legal Obligations (as applicable to your region).
Cookies & Tracking
We use essential cookies (security, session, preferences) and analytics cookies (usage, performance). You can control cookies in your browser; disabling some may affect functionality.
Sharing & Service Providers
We do not sell personal information. We share limited data with trusted vendors (hosting, analytics, scheduling, email) under confidentiality and purpose-limitation agreements. We may disclose data if required by law or to protect rights and safety.
Retention & Security
We keep data only as long as needed for the purposes described or as required by law. We use industry-standard safeguards; no method is 100% secure.
Your Rights
Based on your location (e.g., EU/EEA/UK, California, KSA), you may access, correct, delete, restrict/object to processing, request portability, or withdraw consent. You may also complain to a supervisory authority.
Children, Transfers & AI
- Services are not directed to children under 13 (or per local law).
- International transfers rely on appropriate safeguards where required.
- AI demos may process inputs to generate outputs and improve service quality; we minimize personal data and apply access/retention controls. Avoid submitting sensitive data unless necessary.